All stocked items will be dispatched within 1 - 3 days from the date the order was placed.
Some specialty or pre-order items may take longer to ship; for example sale days. All orders are sent on weekdays only.
Becuming partners with AusPost for all orders.
Once your order is dispatched, you will receive an email with tracking information. If you'd like more information on the location of your order during shipping, simply head to AusPost to track.
We're a small team, but we will always do our best to get things to you as quickly as possible.
Becuming doesn't accept returns or offer refunds. Let's face it, it would be a bit gross if we did.
However, we understand everyone is different and we're committed to being a great lover. We offer a Pleasure Promise. This means if you're unhappy with a toy you received, we'll send you a replacement.
Get in touch with us at email@example.com or call us on 1800 GET OFF (438 633) to arrange your replacement.
It is your responsibility to provide the correct shipping/delivery address for your order. If the wrong delivery address is provided and the goods are not returned to Becuming, we will not refund your purchase or replace the goods. If the goods are returned to sender, we will refund your order once we have received the parcel.
Return to sender
If your parcel is automatically returned to sender by the postal service, we will contact you to arrange redelivery when we receive it. Please note we are unable to offer a refund for a return to sender parcel. The sender will be liable to pay cost to re-send parcel back to you.
We're working towards developing a sex toy recycling program to reduce waste. Stay tuned on this...